Turning Glass into Emotions
Czech Manufacturer of Traditional Glass Ornaments
+420 602 337 577
8:00 - 16:00 (GMT+1)

Frequently asked question

Is the shipment by mail really safe for fragile decorations?

Our company has years of experience with sending goods of this type. We send decorations through this way all over the world. Decorations are packaged in multi-layer carton, inner box and sealed with special spacers.

What should I do if the shipment arrives damaged?

Make a claim at any office of Czech post either when accepting of the consignment or within two business days. Czech Post will require the submission of shipments and to allow investigation of the extent of damage.

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